Terms of service
Scope
These Terms of Service apply to all purchases made through the online store PARAI operated by:
Ana Moraru
c/o flexdienst – #21708
Kurt-Schumacher-Straße 76
67663 Kaiserslautern
Germany
E-Mail: support@parai.ba
Products
We sell natural minerals, crystals and related products.
As these are natural materials, each item is unique. Variations in color, shape, inclusions, texture and size are natural characteristics and do not constitute defects.
Product photographs are intended to provide the most accurate representation possible. However, colors may vary depending on screen settings.
3. Prices
All prices are stated in Euro (EUR).
Applicable taxes are displayed during checkout.
Shipping costs are shown separately before completing the purchase.
4. Payment
Payment is due immediately upon placing an order.
Available payment methods are displayed during checkout.
5. Shipping
Orders are processed and shipped within the time stated in our Shipping Policy.
Delivery times may vary depending on destination and shipping provider.
6. Right of Withdrawal
Consumers located within the European Union have the statutory right of withdrawal.
Full details can be found in our Return and Refund Policy.
7. Warranty
The statutory warranty rights under German law apply.
Natural variations in minerals and crystals are not considered defects.
8. Limitation of Liability
We are liable without limitation for intent, gross negligence and liability required under applicable law.
For slight negligence, liability is limited to foreseeable damages arising from breaches of essential contractual obligations.
Nothing in these Terms limits liability for injury to life, body or health.
9. Governing Law
These Terms shall be governed by the laws of the Federal Republic of Germany.
Mandatory consumer protection provisions of the customer's country of residence remain unaffected.
10. Contact
For any questions regarding your order, please contact:
11. Product Disclaimer
Minerals and crystals are sold for decorative, collecting and educational purposes only.
No statements on this website should be interpreted as medical, therapeutic or health-related advice.
Our products are not intended to diagnose, treat, cure or prevent any disease.